Play Smart. Stay in Control.

Responsible Gaming at q78
Fun First, Always

Gaming on q78 should be an enjoyable form of entertainment — nothing more. Whether you're following the PSL season, spinning Slots or playing Bingo, we want every Pakistan player to stay in control, set sensible limits and recognise when it's time to take a break.

Deposit Limits
Session Time Controls
Self-Exclusion
18+ Verified Only

The q78 Responsible Gaming Commitment

q78 is committed to providing a safe, fair and transparent gaming environment for all players in Pakistan. We provide practical tools and clear information so every player can make informed decisions about how they play.

Your Control Tools on q78

These tools are built into your q78 account — use them any time, no questions asked

Deposit Limits

Set a maximum amount you can deposit into your q78 account on a daily, weekly or monthly basis. Once the limit is reached, deposits are blocked until the period resets. You can lower your limit immediately — raising it takes a cooling-off period to take effect.

Available in Account Settings
Loss Limits

Define the maximum amount you are comfortable losing within a set time window. When your net losses hit the limit, further betting is paused for that period. This is one of the most practical ways to protect your PKR budget and avoid chasing losses.

Daily / Weekly / Monthly
Session Time Reminders

Set a duration limit for your gaming sessions. When the timer runs out, q78 will show an on-screen reminder telling you how long you have been playing and what your net result for the session is. You remain in control of whether to continue or log out.

Custom Duration
Reality Checks

Periodic pop-up reminders appear during active gaming sessions showing your session duration, total bets placed and net position. Reality checks help you stay grounded and aware of how long you have been playing — they are particularly useful during longer Cricket or PSL betting sessions.

Every 30 / 60 Minutes
Cooling-Off Period

Take a short break from q78 without fully closing your account. Cooling-off periods range from 24 hours to 6 weeks. During this time, you cannot log in, deposit or place bets. Your account and balance are preserved and your VIP progress is maintained.

24 Hours to 6 Weeks
Self-Exclusion

If you feel that gaming is becoming a problem, you can self-exclude your account for a fixed period of 30 days, 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked and you will be removed from all marketing communications automatically.

30 Days to Permanent
How to Access These Tools

Log in to your q78 account, go to Account Settings, and select the "Responsible Gaming" tab. All tools are available there at any time. If you cannot locate the settings, contact our 24/7 live chat support and our team will assist you immediately.

1 What Is Responsible Gaming?

Responsible gaming means approaching Casino games, Slots, Live Casino, Sports Betting and Bingo as a form of paid entertainment — the same way you would think about going to the cinema or attending a PSL match. You set a budget, you enjoy the experience and when the budget is done, the session is over. Simple as that.

Problems only tend to develop when gaming stops being entertainment and starts being treated as a way to earn money, relieve stress or escape from day-to-day difficulties. q78 is built for enjoyment. The platform is not a financial strategy and it is not a way to make up losses from previous sessions. Keeping that mindset clear is the single most important responsible gaming habit.

For Pakistan players specifically, it helps to think of your q78 PKR budget the same way you think about any leisure spend — whether that's a family outing, a streaming subscription or a match ticket. When the entertainment budget runs out for the month, you stop until the next budget cycle.

2 Setting a Budget That Works for You

Before you deposit a single rupee, decide on a comfortable amount you can afford to lose without it affecting your daily life, household expenses or savings. This is your gaming budget — not a loan, not your rent money, not money earmarked for Eid shopping or school fees.

Practical Budget-Setting Steps

  • Write down your total monthly income and list all essential outgoings — rent, utility bills, groceries, transport, any EMIs or commitments.
  • Whatever is left after essentials is your disposable amount. Your gaming budget should be a small, comfortable slice of that — not the whole remainder.
  • Set your deposit limit in q78 account settings to match this figure. This removes the temptation to top up impulsively during a losing run.
  • Never deposit using borrowed money, JazzCash credit lines, or any funds that are not already yours to spend freely.
  • Treat any winnings as a bonus, not as guaranteed future income. Withdraw winnings regularly rather than rolling them back into more bets.
Quick Tip

Players who set deposit limits before their first session consistently report a better, more relaxed gaming experience. Set yours now in Account Settings — it takes less than two minutes.

3 Managing Your Gaming Time

Time can pass quickly when you are in the middle of a PSL match betting session or on a good run at the Slots. Before you know it, a quick half-hour can turn into several hours. That is why managing session time is just as important as managing your PKR budget.

  • Use q78's session time reminders to get an alert after a set duration — 30 minutes, 1 hour or whatever works for you.
  • Do not game late at night when fatigue affects decision-making. Tired players tend to make larger, more impulsive bets.
  • Take regular breaks during long sessions. Get up, stretch, have a cup of chai — five minutes away from the screen gives your mind a reset.
  • Never skip meals or daily commitments to continue a gaming session. No game, no streak and no bonus is worth compromising your routine.
  • Gaming should complement your social life, not replace it. If you notice yourself turning down family time or outings with friends to play on q78, that is a clear sign to reduce session frequency.

4 Recognising When Gaming Becomes a Problem

For the vast majority of q78 players, gaming remains a casual, enjoyable activity. But it is important to be honest with yourself about your own habits. Problem gambling tends to develop gradually — it rarely announces itself overnight.

Ask yourself the following questions honestly. If you answer "yes" to two or more, it may be time to use q78's cooling-off or self-exclusion tools and speak to someone you trust:

Warning Signs to Watch For

These are not judgements — they are simply useful checkpoints for honest self-reflection.

Chasing Losses

Depositing more money to try to win back what you have already lost in the same session or day.

Losing Track of Time

Consistently gaming for longer than you planned, or realising hours have passed without noticing.

Borrowing to Play

Using borrowed money, credit or JazzCash credit facilities to fund gaming deposits.

Withdrawing from Others

Avoiding family, friends or responsibilities because gaming is taking priority in your schedule.

Gaming to Escape

Using q78 to avoid dealing with stress, anxiety, boredom or personal difficulties rather than for fun.

Hiding Your Activity

Keeping your gaming secret from family members or feeling guilty or ashamed about how much you play or spend.

If any of these resonate with you, please use the self-exclusion or cooling-off option in your q78 account settings right away. Taking a break is always the right call.

5 18+ Policy — Protecting Young People

q78 is strictly an adults-only platform. You must be 18 years of age or older to register, deposit or play on q78. Age verification is required before withdrawals are processed and may be requested at any time during account review.

If you share a device or household with younger family members, we strongly recommend the following precautions:

  • Always log out of your q78 account when you finish a session — never leave yourself logged in on a shared device.
  • Use a strong, unique password that younger family members cannot easily guess.
  • Enable two-factor authentication on your q78 account for an additional layer of security.
  • Consider using parental control software on shared devices or family computers to restrict access to gambling websites.

If q78 has reason to believe an account is being used by a minor, that account will be immediately suspended, all deposits returned and the matter investigated. This is a firm and non-negotiable policy.

6 How to Request Support from q78

If you need help activating any responsible gaming tool, want to discuss a concern about your gaming habits or need guidance on self-exclusion, the q78 support team is available around the clock.

  • Live Chat: Available 24/7 directly within the q78 website and mobile app. This is the fastest route to speak with a support agent.
  • Email: [email protected] — for non-urgent responsible gaming queries and formal self-exclusion requests (plain text only, not a clickable link).
  • Account Settings: The quickest way to activate deposit limits, loss limits, session reminders and cooling-off periods yourself without waiting for support.
Talk to Someone You Trust

If you feel that gaming is affecting your mental health, finances or relationships, please also consider speaking to a trusted family member, friend or community elder. Sharing the concern with someone close to you is often the most effective first step.

Quick Self-Check

Answer honestly. If 2 or more are "Yes", consider taking a break.

1 Have you tried to win back money you lost?
YesNo
2 Do you hide your gaming from family?
YesNo
3 Have you borrowed money to deposit?
YesNo
4 Do you game to escape stress or anxiety?
YesNo
5 Has gaming affected your daily routine?
YesNo

If you answered Yes to 2 or more, use the Self-Exclusion or Cooling-Off tool in your account settings now.

Golden Rules of Gaming
Only play with money you can afford to lose
Always set a deposit limit before you start
Never chase losses with bigger bets
Take regular breaks — even during winning streaks
Keep gaming as entertainment, not income
Log out of shared devices every single time
You must be 18 or older to play on q78
7 Practical Tips for Healthy Gaming

Small habits that make a big difference — for Pakistan players at every level

1
Decide Your Budget Before You Open the App

Fix your PKR budget for the session before you log in — not while you are already in a game. Once it is decided, activate your deposit limit in settings so the platform enforces it automatically.

2
Set a Session Timer Before Your First Spin or Bet

Enable q78's session reminder before you play a single game. Knowing there is a clock running in the background helps you stay aware of time naturally, without it feeling restrictive.

3
Withdraw Winnings Promptly

When you hit a good win, withdraw at least half of it to your JazzCash, Easypaisa or bank account. Keeping winnings in your q78 wallet makes it psychologically easier to keep betting them away.

4
Never Play When Emotional or Tired

Frustration, boredom, stress after a rough day or late-night fatigue all lead to worse decisions at the table or on the Slots. If you are not in a calm, clear state of mind, close the app and come back another day.

5
Never Bet on Games You Don't Understand

If you are not clear on how a game works or what the odds mean, use the free demo mode where available to learn first. Betting PKR on games you don't understand significantly worsens your expected outcome.

6
Keep Gaming Separate from Cricket Fandom

It is easy to bet large on PSL matches out of team loyalty rather than considered reasoning. Fan emotion and betting decisions do not mix well. Bet amounts you are comfortable losing regardless of the result — never bet based on hoping your team wins.

7
Use the Cooling-Off Feature Proactively

You do not need to have a serious problem to use a cooling-off period. If you notice that gaming is taking up more time or money than usual, a short break of a week or two is a perfectly normal and healthy thing to do.

How q78 Supports Safe Play

Platform features and commitments designed to keep gaming enjoyable for every player

Strict Age Verification

Every q78 player must verify their age before withdrawals are processed. CNIC-based verification ensures only adults access real-money features. No shortcuts, no exceptions.

Proactive Problem Alerts

q78's internal systems monitor for patterns associated with problematic play — such as rapid sequential deposits or very long uninterrupted sessions — and may prompt you with a responsible gaming check-in.

Auto-Exclusion from Marketing

Players who activate self-exclusion or cooling-off are automatically removed from all bonus emails, promotional SMS and PSL special offer notifications for the entire duration of their break.

Secure Account Controls

Two-factor authentication and strong password requirements keep your q78 account secure, ensuring that your responsible gaming limits and self-exclusion settings cannot be bypassed by anyone else.

Full Transaction History

Access a complete history of every deposit, withdrawal, bet and win directly from your q78 account dashboard. Full transparency over your PKR activity helps you keep your gaming budget on track.

24/7 Support Team

Our support team is available around the clock via live chat. Whether you need help activating a limit, requesting self-exclusion or just want to talk through a concern, we are always here — no judgement, no hassle.

Responsible Gaming FAQs

Answers to the most common questions from Pakistan players

Log in to your q78 account and go to Account Settings. Select the "Responsible Gaming" tab and choose "Deposit Limits". You can set a daily, weekly or monthly PKR limit. Reducing a limit takes effect immediately. Increasing a limit requires a cooling-off period to prevent impulsive changes during a session.

Yes. The Cooling-Off Period tool lets you pause your account for anywhere between 24 hours and 6 weeks without closing it permanently. Your balance, VIP status and account history are all preserved. During the cooling-off period you cannot log in, deposit or bet. At the end of the period your account is automatically reactivated.

If you self-exclude and have a positive PKR balance in your q78 account, you can request a withdrawal of that balance to your verified payment method — JazzCash, Easypaisa, Raast or Bank Transfer — before or during the self-exclusion process. Contact the support team via live chat and they will process the withdrawal for you.

Yes, absolutely. q78 requires all players to be 18 years of age or older. Age is verified through CNIC-based identity checks before withdrawal processing, and may be requested during an account review at any time. Any account found to belong to a minor is immediately suspended, deposits are returned and the account is permanently closed.

No. As soon as a cooling-off period or self-exclusion is activated, your account is automatically removed from all marketing communications — including bonus emails, PSL promotional SMS and in-app notifications. You will only receive essential account communications such as the confirmation of your cooling-off or withdrawal status.

No — and this is intentional. Responsible gaming best practice requires that increasing a deposit limit only takes effect after a mandatory cooling-off period. This prevents impulsive limit increases during a losing session. Reducing your limit, however, takes effect immediately so you can always lower it faster than you can raise it.

Ready to Play Responsibly on q78?

Join thousands of Pakistan players who enjoy Casino, Slots, Cricket Betting, PSL wagering and Bingo on q78 — with full control tools, PKR payments via JazzCash and Easypaisa, and a team that always has your back.

18+ only. Please set your deposit limits before your first session. Gaming should always be fun.